Support

Get help quickly

Use the links below for common issues, or contact us directly at admin@iqmindware.com.

Email support View FAQ

Common topics

Quick actions

Go directly to the area you need.

👤

Account and access

💰

Billing and refunds

Plans, upgrade credits, and refund policy details.

View plans Refund policy

📊

Proof and claims

How we describe outcomes, boundaries, and evidence posture.

Proof page Claims policy

✉

Contact support

Email us with a short description of the issue and any relevant page or tool link.

admin@iqmindware.com
✉ Send email Typical response: within 1 to 2 business days.

Quick answers

Common questions

How do I reset access?

Go to /login/ and use the reset option. If you are fully blocked from access, email us at admin@iqmindware.com with your registered email and issue summary.

Where are plan terms and cancellation details?

Plan details are at /pricing/, terms are at /terms/, and refund details are at /refunds/.

Where do I read about claims boundaries?

Use /proof#claims for the full claims policy, boundaries, and evidence posture links.

⚠

Skills training and self-regulation, not diagnosis or treatment. Outcomes vary by baseline, context, and adherence. See claims policy.